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 Computer Horizons UK Limited uses a model that collectively provide the
entire spectrum of our clients' infrastructure needs, giving you the assurance,
control and complete peace of mind. We also tie-up with globally renown technology
companies to develop world class capabilities. We have a vendor-neutral approach
and this has earned Computer Horizons great respect with out clients.
Infrastructure Services (IS) is a strategic
business unit that provides IT infrastructure solutions and services for
internal Computer Horizons requirements
and for global customers. The IS group has evolved over the last three decades
supporting Computer Horizons'
IT Infrastructure spread across more than 50 locations in India. It also
supports the Offshore Development Centers (ODCs) of its client base in
India
and across several international Global Delivery Centers (GDCs). IS covers
various technology areas including, but not limited to, Data Center management,
Communication, Server Consolidation, Desktop services, Facilities Management,
Help Desk, Disaster Recovery and Enterprise System Management.
The
pillars of ITIS Practice are:
 ITIL Framework - Has adopted
ITIL, the industry standard process framework, and builds world-class
competencies to address the need of the customer.
Remotely Managed Services -
Offers services to clients from multiple Global Delivery Centers across the
world.
Cost Optimization - Improves
productivity and operational efficiency to optimize total cost of ownership.
Shared Services Model -
Optimizes utilization of resource to bring in higher value to clients.
Alliances and Partnerships -
Builds alliances and partnerships to provide complete range of solution to
clients.
Infrastructure Solution Centers
(ISC) - A consolidated infrastructure delivery center to give client a single
window views to all Computer Horizons infrastructure offerings. These centers
will typically have client service centers, shared service centers, labs and
demo centers for CoEs and alliances. All these centers will be ITIL compliant.
SLA-Based offerings - Service
Level Agreement (SLA) to provide predictability and control mechanism to
clients.
Centers of Excellence - Through
these global centers, our expert consultants develop and deliver comprehensive
service-based solutions that address all aspects of the clients' pain areas.
For further information please contact us.
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